Privacy Policy

Last Updated: October 31, 2025

TCGTrax ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website https://tcgtrax.com, our Apple app, and any related services (collectively, the "Services").

By using TCGTrax, you agree to this Privacy Policy. Please read it carefully.

1. Information We Collect

a. Information You Provide

We may collect limited personal information when you:

  • Create or sign in to an account (via email, Apple, or Google);
  • Contact us for support or feedback;
  • Subscribe to premium features or email updates.

This may include your name, email address, and login credentials (if using third-party sign-in). We do not collect additional personal data unless you voluntarily provide it.

b. Automatically Collected Information

When you use the Services, we may automatically collect non-identifying information, including:

  • Device type and operating system
  • App version and usage statistics
  • Crash logs and performance data
  • IP address and approximate location (for analytics or service optimization)

This information helps us maintain, improve, and secure the Services.

c. Card Images and Scanning Data

When using the card scanner feature, card images may be processed locally or via secure cloud services to identify cards. Images are not stored or shared after recognition unless you explicitly save them to your collection.

d. Third-Party Services

We use third-party tools to support core functionality, including:

  • Supabase – authentication and cloud data storage
  • RevenueCat – subscription management
  • Google Analytics / Firebase – usage analytics and crash reporting
  • eBay & TCGplayer APIs – card price data and affiliate linking

These third parties may collect limited technical information necessary to provide their services. Each operates under its own privacy policies.

2. How We Use Information

We use collected information to:

  • Operate, maintain, and improve the Services
  • Manage user authentication and data synchronization
  • Display card details, pricing, and collection insights
  • Communicate updates or changes to the Services
  • Detect and prevent abuse or fraud

We do not sell your personal information.

3. Advertising and Affiliate Links

TCGTrax may display ads or affiliate links through trusted partners such as Google Ads, eBay, or TCGplayer.

When you click or make a qualifying purchase, we may receive a small commission. This does not affect your price or experience.

4. Data Retention

Your account data and saved collections are stored securely and retained as long as your account remains active.

You may request account deletion at any time by contacting support@tcgtrax.com, which will permanently remove all associated data.

5. Children's Privacy

TCGTrax is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us data, please contact us to have it deleted.

6. Security

We use industry-standard encryption, secure connections (HTTPS), and trusted third-party services to protect your information.

However, no system is completely secure, and you acknowledge that you use the Services at your own risk.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for certain uses of your data
  • Request a copy of your data (data portability)

To exercise these rights, contact support@tcgtrax.com.

Users in the EEA, UK, or Switzerland may also lodge complaints with their local data protection authority.

8. Cookies and Tracking

Our website may use cookies for analytics or personalization.

You can disable cookies in your browser, but some features may not work properly without them.

We do not track users across third-party websites and do not respond to "Do Not Track" (DNT) signals.

9. Links to Other Services

TCGTrax may link to third-party websites or services (e.g., TCGplayer, eBay).

We are not responsible for their content or privacy practices. Please review their policies before interacting with them.

10. Intellectual Property Disclaimer

All Pokémon-related images, data, and trademarks are the property of The Pokémon Company, Nintendo, Game Freak, and Creatures Inc.

TCGTrax is an independent fan application and is not affiliated with or endorsed by these entities. All content is used for informational and reference purposes only.

11. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted at https://tcgtrax.com/privacy with a revised "Last Updated" date. Continued use of the Services after changes constitutes acceptance of the updated policy.

12. Contact Us

Questions, concerns, or requests regarding this Privacy Policy can be directed to: